Terms of Service

Effective October 7, 2026 · RouteSplash is operated by Project 36 Services, Arlington, Texas.

1. Your account

RouteSplash gives each pool company its own account and its own separate database. You are responsible for the accuracy of the information you enter, for safeguarding your office and technician logins, and for all activity under your credentials. One account per company.

2. Plans, trials, and billing

• Every plan starts with a 30-day free trial of the whole product (up to 50 pools, with $30 per login and $0.25 per pool). No credit card required to start.
• Paid subscriptions are billed monthly through Square, our payment processor: $49/month flat (Starter) for up to 50 pools, then $59 base + $30/login + $0.25/pool (Lean), then $0.75 per pool (past 150) for 151–400 pools (Enterprise) (e.g. 100 pools + 2 logins = $144/month; 300 pools + 2 logins = $269/month; 800 pools + 6 logins = $704/month). There is no pool cap and no custom quote: past 150 pools, add $0.75/pool (then $0.60 past 400). Every active login is $30/month and each pool adds $0.25/month.
• You can cancel anytime; cancellation stops future charges at the end of the current billing period.
• We never see or store your card number — payments are handled entirely by Square.
• If pricing ever changes, trial and existing customers are notified before it affects them.
• Refunds: if you activate a paid plan and change your mind within 7 days of that charge, contact support for a full refund, no questions asked. Outside that window, cancel anytime to stop future charges, but past charges aren't refunded.
• If you believe you were billed in error, contact support and we'll make it right.

3. Acceptable use

Use RouteSplash for lawful pool-service business only. Don't probe, scan, or test the vulnerability of the service without written permission; don't upload data you have no right to store; don't share one company account across multiple businesses; don't interfere with other customers' use of the service.

4. Your data

Your business data — customers, pools, chemical logs, photos, quotes, invoices, messages — is yours. Each company's data lives in its own separate database, never shared rows alongside other companies. Invoices export to QuickBooks (IIF or CSV) and chemical records export as inspection-ready CSVs. If you close your account, contact support and we'll make your data available for export before it's removed.

5. The service

The technician app works offline and syncs when back in coverage; the web app requires a connection. RouteSplash is in beta, so we don't promise a specific uptime guarantee yet — but we run the product on our own pool routes every day, so when it's down, we're the first to know and the first to fix it. We may perform maintenance, add features, or change behavior as the product matures.

6. Software ownership

RouteSplash and its software are owned by Project 36 Services. These terms give you a license to use the service for your business — they don't transfer any ownership of the software to you. Your data remains yours.

7. Disclaimers and liability

The service is provided as-is during beta. To the fullest extent permitted by law, Project 36 Services is not liable for indirect or consequential damages, and our total liability for any claim is limited to the fees you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

8. Termination

You can cancel your account anytime. We can suspend or terminate accounts for nonpayment, abuse of the service, or unlawful use — and in those cases we'll tell you why and give you a chance to export your data where practical.

9. Changes to these terms

We'll post updated terms on this page with a new effective date. Material changes are announced by email to affected customers before they take effect.

10. Governing law

These terms are governed by the laws of the State of Texas.

11. Contact

Project 36 Services. Email: Makerspaceatx@gmail.com