Bring the part that hurts to lose — your customers, addresses, phones, and emails — and RouteSplash maps it automatically. Preview every row before anything saves. Then run your first route.
Most companies are running their first RouteSplash route the same week.
Nearly every pool program — and QuickBooks, Google Sheets, or a plain spreadsheet — can export your customers as a CSV file. Portal → Import & Export also offers Square and QuickBooks customer-import paths. Stuck with software that won't export? A hand-typed spreadsheet works just as well.
RouteSplash reads your file and matches your columns to the right fields on its own. “Customer Name”, “cust_name”, or “NAME” — capitalization, spaces, and underscores don't matter. Fix any mapping with a tap before it runs.
A dry run shows exactly what will be created, what gets skipped, and why — duplicate phone numbers, bad emails, missing names — before a single row is written. No surprises, no half-imports.
Day sheets, routes, chemical logging with LSI, and photo service reports build themselves from here. Your new service history starts today — with trends from your very first stop.
The honest version — no “seamless migration” sales talk.
Names, addresses, phones, and emails, with duplicates caught and flagged. This is the part that takes hours by hand and minutes with the importer.
Invoices and quotes live in QuickBooks anyway. Keep them there — RouteSplash supports connected QuickBooks Online two-way sync plus Desktop IIF/CSV files going forward. This does not transfer your complete accounting history.
Old logs stay in your old software. RouteSplash starts clean trends from day one — LSI scores, dosing suggestions, and per-pool charts from your first visit.
Built by a pool company that runs on it every week — not by a software vendor.
Per-seat software charges you for hiring. RouteSplash prices your whole team per login plus $0.25/pool. Above 50 pools you pay $59 base + $30/login + $0.25/pool, then $0.75 per pool (past 150), then $0.60 (past 400), well under the $2 most pool software charges.
Water chemistry with LSI, dosing suggestions, leak-repair workflows, commercial compliance records — pool-specific through and through, because it came off a real route.
Neighborhood Radar, Problem Investigator, Pool Passport, voice notes, geofence auto check-in, equipment and freeze alerts, pool-automation links, Storm Command for severe-weather recovery days, and Refer a Friend for homeowner referrals are all included — not gated behind a higher tier.
Property history with per-visit proof, tech badges and a weekly quality board, Pool Detective heads-ups, the morning briefing with its missed-revenue finder, a route forecast with finish-time ETAs, pool measuring, pool-automation links, and the contractor directory come along too — no add-ons.
Leaving (or just want a backup)? Portal → Import & Export downloads CSVs for customers, pools, equipment, chemical logs, service reports, invoices, quotes, repair jobs, recurring services and site surveys. Photos, videos, messages and internal logs are not included in the generic export. Gate codes and access notes are excluded.
RouteSplash supports your own Stripe or Square account. Card numbers are not stored by RouteSplash. There is no guaranteed transfer of saved cards between processors or connected accounts: plan for customers to re-enroll in AutoPay if the processor changes. Keep the current month in the old system, then cut over on the first of the next month after checking invoice, tax and AutoPay results. Pausing a recurring plan stops visits, not the pool's place in subscription billing; disabling a customer stops billing and frees its pool slot.
Every RouteSplash database is encrypted at rest with AES-256 — the same standard banks use — and your company's data lives in its own separate database. Your customers' information gets bank-grade protection from the first import.
No sales spin.
CSV or Excel customer files, with Square and QuickBooks customer-import options in Portal → Import & Export. Every import previews duplicates and errors before saving. Old chemical logs and a complete accounting history do not come through the generic customer importer.
That's the point of auto-mapping — it recognizes common header names in any casing or spacing, and shows you the match before running. Anything it isn't sure about, you pick from a dropdown in a few seconds.
Yes — every import runs through a preview that shows created, skipped, and exactly why, before you approve it. Nothing saves until you say so.
It stays wherever it lives now — we won't pretend a competitor's export formats are seamless. RouteSplash starts fresh trends from your first logged visit, and every record from that day on is yours to export as CSV anytime.
A small company can import in minutes. For a larger book, use a controlled 30-day pilot: import selected routes within the 50-pool trial cap, confirm customer and route details, run Android field work and offline recovery, test repairs/photos/videos and equipment links, check QuickBooks invoices/payments and AutoPay with the office, then decide before the trial ends. Finish the current month in the old system and cut over on the first of the next month. Saved cards may need re-enrollment when changing processors.
Every feature for 30 days, up to 50 active pools, unlimited staff logins and no credit card. A larger company can pilot selected routes within that cap rather than importing its whole book at once. At trial end the account becomes read-only until a plan is chosen; nothing is deleted. Export the supported records whenever you need them.
Upload your customer list, preview the import, and run your first RouteSplash route tomorrow.
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