Everything RouteSplash does, feature by feature

Each technician gets a live day sheet — the ordered list of pools they're servicing that day. RouteSplash arranges stops into the shortest driving order and updates it as the day changes.

• Daily day sheet per technician, ordered by optimized driving sequence
• Route optimization sorts stops by geographic distance to cut drive time
• Check-in / check-out timestamps on every stop for time tracking
• Route adjustments sync to the field instantly when the office reorders a day

Track leak investigations from suspicion to repair, with findings and repairs documented end to end.

• Create leak jobs on any pool or body of water
• Record findings (the leak's location and cause)
• Log repairs performed and parts used

Build professional quotes from your price book and email them for approval. The customer reads every line, types their name and approves from home.

• Line-item quotes pulled from your company's price book
• Emailed approval link: approve with a typed signature, or decline with a reason
• Optional deposit paid online right after approval, credited on the final invoice
• The office can email a copy when marking an estimate approved, when customer email and Estimate copy are enabled
• Convert an accepted quote into an invoice without re-keying
• You get an email the moment a customer decides

Generate invoices for service work and keep QuickBooks in sync by itself.

• Monthly invoices for every customer in one step
• QuickBooks Online two-way sync every 10 minutes: invoices, customers, payments and voids go out, and payments, voids and customer edits made in QuickBooks come back
• QuickBooks Desktop file export and import still available
• Accounts-receivable aging, payment status on every invoice

Customers pay online or put a card on file, and invoices are charged automatically. The money goes straight into your own Stripe or Square account.

• Connect your own Stripe or Square account; card/bank details are entered through the selected processor, and RouteSplash stores processor tokens/IDs, not card numbers
• Pay Online button on every invoice and a shareable pay link
• AutoPay: sent invoices charged automatically the next morning
• Declined cards retried 3 days later, then 4 days after that, with an update-card email to the customer
• Bank (ACH) payments through Stripe
• Office emailed if all tries fail

Bill the chemicals your techs log, at your price-book prices, without adding up a month of logs by hand.

• Every customer, or only the ones you tick
• Amounts converted for you (oz to lb, qt to gal)
• Each dose billed exactly once; voiding an invoice releases it
• Names the tech typed that don't match your price book wait for a one-time match, never guessed
• Starts from the date you switch it on, never back-bills

See which pools and routes actually make money each month, money-losers first.

• Revenue from the month's invoices
• Chemicals at what you pay your supplier
• Tech time on site plus drive time between stops
• Miles from the time-clock odometer or GPS, at your cost per mile
• Repairs, parts and hours

Weigh chemicals out in the morning and back in the evening, and RouteSplash compares it with what the tech logged on pools.

• Pounds that left the truck vs pounds logged, per chemical, per tech, per day
• Liquids converted by weight
• Days with more than 1 lb and 10% unlogged are flagged
• Dollar value of the gap at your supplier cost

Text customers at the moments that matter, only if they agreed to texts.

• "You're next" and "your tech has arrived" at check-in
• "Service done" with a link to the photo report
• Customers opt in from the homeowner portal, or the office marks consent
• STOP replies respected automatically; at most one of each text per day

Equipment due for service lands on the visit checklist automatically.

• Filters and salt cells due within 7 days added to the next visit's checklist
• Ticking it marks the equipment serviced and resets its next due date
• Lead time adjustable, or switch it off

See how every tech is doing and what they earned, from what the app already records.

• Stops, average minutes per pool, readings and reports filed
• Callbacks: service requests from the same customer within 7 days
• Hours from the time clock, overtime past 40 at 1.5x
• Hourly and per-stop pay, CSV download for your payroll provider

Every completed stop produces a service report the customer can see — with photos and a signature to prove the work was done.

• Attach before/after photos to every service report; repair jobs also accept videos
• Capture the customer's signature right on the tech's device
• Notes field for what was done and what needs attention
• Office view by period: every customer serviced today, this week, last month or any range, with each report marked sent (and the date) or not sent, and a Send button for the unsent ones

Your customers get a self-service portal to see their service history, reports, and account details.

• Customers view their own service reports and photos
• Set up AutoPay and turn on service texts themselves
• See chemical history and what was added at each visit
• Access invoices, Pay Online and AutoPay
• Request service or a reschedule, report a problem, and message the office and tech
• See repair details and warranties, refer a friend, and read the Pool Passport

Track the chemicals on your trucks and in your shop so you always know what you have and what you've used.

• Inventory of chemicals by truck and location
• Track usage against what was loaded at departure and returned
• See what's running low before it runs out

Keep a record of the equipment at each property — pumps, filters, heaters — so techs know what they're walking into.

• Log equipment make, model, and install details per property
• Attach equipment to a customer and body of water
• Reference equipment history during service and repair

Grow your online reputation by asking satisfied customers for a Google review at the right moment.

• Send a review request after a completed service stop
• Automatic cooldown prevents asking the same customer too often
• Full audit trail of every request sent

Standardize what every tech does at every pool with a required-task library, plus per-customer extras.

• Tenant-wide required task templates applied to every customer
• Per-customer custom tasks for property-specific needs
• Completion tracking so nothing slips through the cracks

Technicians keep working even without a signal. The app queues changes locally and syncs them when the connection returns.

• Offline-capable Android app for field work in any coverage
• iPhone: runs as a web app today — a native iPhone app is coming soon
• Check-ins, chemical logs, photos, service reports, truck weigh-ins and messages queue on the phone and retry when signal returns
• Settings → Queued offline items shows what is waiting; Clear removes only waiting device copies, never records already saved on the server
• Deduplication ensures no double entries after a reconnect

Control who sees what. Six roles, from Tech to Admin, each seeing only the screens that role needs, and the Admin can grant or remove a single permission for one person.

• Tech, Tech Manager, Admin Tech, Manager, Admin Manager and Admin, one ladder of permissions
• Per-person exceptions: give one tech prices, or take deleting away from one manager
• Work type per person: cleaning, repair/service, or both; routes and repair jobs follow it
• Admin password reset for any team member; secure access tokens per user
• Full details in the Operator Manual

Pull contractors, office staff and techs together on one job thread, and run new pool builds with permits and inspections.

• Job teams with members, posts, events and deliveries — everyone on the job sees the same thread
• Pool builds as a phased template, back-to-back, with permits and inspections logged per phase
• Permit and inspection status flows through the team and emails on approval or failure
• Contractor directory: companies and contractors find each other by location and trade, with two-way reviews

One shared catalog of parts and products, contributed by the companies that use RouteSplash — stripped of customer data, with no shared pricing.

• Aggregated from supplier invoices, scrubbed of emails, phones, addresses and customer references
• Each company sets its own prices; no part numbers are ever shared with a price
• Sharing is the uploader's choice per upload, with opt-out

Track the trucks, tools and gear your company carries — who has it, its condition, and what's running low.

• Per-truck log with status, entries, photos, and who drove it
• Equipment by holder: assign, status, check-in and flags
• Low-stock levels so gear is restocked before it runs out

When severe weather is forecast, RouteSplash ranks every active customer by risk so the office can send crews where they're needed first.

• Detects severe thunderstorm, tornado, flood, hail, high-wind and heavy-rain alerts from the National Weather Service
• Sorts customers by priority — overflow, debris, or equipment — from their own notes and history
• One-click storm route from the affected list

Flag a property so every tech is warned before they walk in — dogs, locked gates, construction, and more.

• Persistent or temporary alerts (dog, locked gate, construction, lawn crew, party, equipment blocked, irrigation, other)
• Alerts surface on the day sheet and in the tech's route feed
• Expiry for one-off warnings so old flags clear themselves

Your customers bring in new business, and you track every referral to its reward.

• Customers refer friends from the homeowner portal, with consent required
• Office tracks each referral from new to contacted to closed
• Reward tracking so you know who earned what

Fill slow days and pick up extra stops without the office hunting for work. RouteSplash finds nearby customers and covers sick techs automatically.

• Neighborhood radar: find active customers near a tech's current position and offer them a stop
• Sick-tech cover: propose the nearest running route to absorb a tech's day, apply in one tap
• Smart scheduler suggests the best-fit tech for a booking request

Every stop comes with a heads-up card that flags what the tech should check before they even arrive.

• Chem Intel findings and the last out-of-range reading
• Overdue equipment and open repairs for that property
• Recent customer requests and callback-risk notes
• Shown on the day sheet and in the route feed

Answer “what did we do last time?” in one tap. Every visit is recorded with the evidence to back it up.

• Per-visit evidence: arrived/left times, GPS confirmation, readings, chemicals, report, checklist
• Quick answers to common office questions from the record
• Ready-made office replies built from the visit record

Recognize good work with badges and a weekly quality board — earned on quality, never on speed.

• Badges: zero-callback champion, clean sweep, safe driver, equipment detective, gear keeper, and more
• Weekly quality board scores readings and reports filed, with complaints and speed alerts subtracted
• Plain, explainable scoring — no black box

A single snapshot of a pool's whole story, plus a clean hand-off when a house changes owners.

• Pools with size, gallons, and how they were measured
• Equipment with ages and service dates, service history, and latest readings
• House sold? Transfer to the new owner — history stays with the property, the old owner's access ends

Start every day with a one-line rundown of what the team should know — and what they might have missed.

• “What did I miss?” — low-stock chemicals and next-route needs
• Missed revenue finder surfaces money left on the table
• One line, every morning, no digging

Know when the route will finish and when each stop will happen, before the day starts.

• Projected finish time for the whole route
• Per-stop ETA so the office can set customer expectations
• Updates as the day unfolds

Turn “losing water” or “cloudy water” into a diagnosis, not a guess. A rules engine walks through the causes.

• Leak vs evaporation from weather-based allowance
• CYA-falling corroboration, low chlorine vs CYA, scaling, overdue filter
• Pre-arrival checklist and bucket-test rule
• Findings shown on the request and in the stop's Pool Detective line

Get accurate pool volume with an aerial photo and a few dimensions — beats guessing for freeform pools.

• Surface area plus shallow and deep depths
• Area × average depth × 7.48 for a true gallon count
• USGS public-domain aerial photo with scale, cached 30 days

Dictate a note instead of typing it. On-device transcription keeps the audio on the phone.

• Capture a voice note from the log screen in English or Spanish
• Transcribed on the device — audio never leaves the phone
• Attached to the visit like any other note

Jump straight into a customer's pool controller from the app — no hunting for the vendor app.

• Deep links into Pentair IntelliCenter, Hayward OmniLogic, and Jandy iAqualink
• Web-portal fallback when the app isn't installed
• Opening the controller from a stop stores nothing. Optional 24/7 equipment monitoring keeps the pool-equipment account login encrypted, only after the homeowner opts in

Check in and out automatically when the tech arrives and leaves, so the day sheet records itself.

• Arrival radius and exit hysteresis tuned for real driveways
• Silent background check-in/out — never queued, never delayed
• Distance readout on each stop so the tech knows how close they are

Flag equipment that's aging out and warn the team before a freeze hits.

• Equipment age alerts as gear approaches replacement
• Freeze alerts when temperatures drop toward dangerous levels
• Surfaced on the day sheet so nothing catches the team off guard

Every person who asks about service, in one list, until they become a customer or a clear "no".

• Name, contact, address, the service they want and how they found you
• Moves forward only: new, contacted, quoted, then won or lost (lost needs a reason)
• Convert a won lead into a customer in one step, ready for a route
• In the manager portal and in the phone app for office roles

For customers with Hayward OmniLogic, Pentair or Jandy iAquaLink equipment, RouteSplash reads the equipment about once an hour and warns you before a small problem becomes an emergency.

• Fixed rules, not guesses: freeze risk, equipment offline, heater left on, pump running 24 hours or more, pump at 100 RPM or less, and too little pump time in hot weather
• Optional and off for every customer until the office turns it on, from the portal or the phone app; the homeowner agrees because it uses their own equipment login
• The login is stored encrypted and never shown again; Revoke stops monitoring and erases it
• The office sees every alert, techs see alerts for the customers on their own routes, homeowners see their own equipment status in their portal

Change a monitored customer's equipment settings without driving out, and run the pump from the stop.

• Every change asks to confirm and is written to a log; if the brand refuses, you get a plain message and nothing changes
• One Equipment button for every brand: RouteSplash picks the brand and connection itself, then shows plain settings (pump on/off/speed, heater on/off/temperature, salt output) for only what that brand supports
• Techs use the same screen at the stop for customers on their own routes; Pentair supports at-pump Bluetooth; Jandy supports pump WiFi and Bluetooth pairing, with commands through pump WiFi (Android app, experimental). Hayward uses the cloud connection; local Hayward control is not built

Walk a yard with the phone camera and get a plan: distances, area, slope and the things you must not dig into.

• Corner points plus markers for utilities, sprinklers, valves, drains, electrical, gas, water meters, trees, fences and structures
• Area of the outline, distance and slope between points, and the height of every point
• Top-down plan with an aerial photo underneath and a map link
• Export: a CSV spreadsheet of every point, and a printable plan you can save as a PDF; links work for 30 days without a login, so you can send one to a builder
• Capturing needs an Android phone with AR support; saved surveys open anywhere

Point the phone at a barcode to put equipment on a customer's record without typing.

• Looks the code up in your own price book by supplier part number first, then in a free public product database
• You confirm the type, model and serial number before it saves
• Nothing is guessed: an unknown code means you type the details yourself

Catch a dirty filter from the gauge reading, not from a customer complaint.

• Record each filter's normal PSI and the PSI at which it needs cleaning
• An alert opens on that filter when a reading reaches the limit, and clears when the pressure comes back down

Keep the real measurements of a build site on its job team, so you can compare before and after.

• A grade survey of the yard before digging
• Record a point cloud or mesh from a scanner such as a Revopoint by name, date and file details; binary 3D upload, reconstruction and a 3D comparison viewer are not built yet
• Photo survey (experimental); each capture is named and dated

Independent contractors can join for free and find work from the pool companies that use RouteSplash.

• Free contractor sign-up through an emailed link — no card, no trial
• Contractors list their trades and service area so companies can find them
• Search by trade and distance; reviews both ways, only after a recorded job
• Cross-company hub so a contractor's work history follows them